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How does our school provide support to improve the emotional and social developments of our SEN pupils/students?

All students complete an annual questionnaire called PASS (Pupil Attitude about Self and School) which identified students who are at risk of not making progress due to emotional and social difficulties for example due to a lack of self-confidence, self-esteem as a learner.

Student tutors discuss the assessments with their tutees during academic mentoring sessions as well as through more personalised interventions such as a girl’s self-esteem group.

Our pastoral team within Student Services are highly trained to support students who are experiencing difficulties at school including bullying.  Student Services is fully accessible to all students before school as well as during break and lunchtimes. 

For students experiencing social difficulties with their peers, our pastoral leaders facilitate restorative justice meetings with peers to resolve any conflicts that may arise including arranging meetings with parents to discuss individual concerns.

For a small number of students who struggle with their emotional awareness and social skills we run a variety of small group and individual sessions around self-awareness, conflict resolution through a solution focused approach.

We provide safe environments around the academy, including learning support and Student Services during break and lunchtimes for students who would prefer to spend their social times in a small, nurturing environment. 

Our school nurse is in the Academy each week and available to any student who feels they would benefit from meeting with her within a confidential setting to discuss their concerns.  In addition, we have a Teens in Crisis (TIC) counsellor in the academy one day a week who works with students struggling to deal with personal issues.

How does our school manage the administration of medications (knowledge and training of staff; what parents have to let school know; school being in touch with parents)

Our team of first aiders are trained with St John Ambulance and hold the First Aid at Work certificates.  The team frequently update their training both in house and attending courses.  They have received extra training in the following areas; asthma, epilepsy, diabetes.  On admission all parents/carers complete a health form to make us aware of any current medical conditions.  We also expect our parents/carers to notify us if their child’s medical conditions change throughout their schooling.  We can administer medication to our students only after receiving parental/carer consent.  This can be done via the telephone for one off cases.  For regular medication we have a consent form which can be obtained from Reception.

How does our school help with personal care where this is needed?

All of our first aid staff receives the relevant training for the particular needs of our current students.  

What is our policy on day trips, school outings, health and safety arrangements

We make our best endeavours to ensure that no child is excluded from any trips or school outings.  We carry out rigorous risk assessments for any trip, including specific assessments for students with emotional and behavioural difficulties.

What extra pastoral support do we offer, and what pastoral support arrangements are in place to listen to pupils/students with SEN?

All Students are supported and monitored in the first instance by their tutor.  These tutors work in year teams that are led by an Assistant Progress Leader. The Assistant Progress Leaders are supported by the Progress Leader. The students attend tutor time 4 times per week which covers attending a weekly assembly, following an SMSC programme, monitoring equipment and attendance and most importantly it gives our students a member of staff that they can go to for pastoral and overall curriculum support.

In addition to this, all tutees spend one lesson per fortnight with their tutors and follow a programme specifically designed for the needs of that year group.  Alongside this, tutors spend time on a one to one basis with students in order to review their academic progress and help them set targets in order to meet their full potential.

There are three pastoral assistants in place to support the tutoring process.  These people are based in Students Services and are allocated to specific year groups to provide continuity and additional support for our students as well as their parents/carers.

What measures are in place in our school to prevent bullying?

To work together to prevent bullying we have set up the Diana Ambassadors.  These are a group of students who have been trained to deal with bulling and listen to students that have a concern or problem.  A number of students received specific training to enable them to deal with situations. The ambassadors have run assemblies about the work that they do.


Restorative Justice meetings are carried out (if necessary or appropriate) between students to deal with issues that occur.


If bullying is on-going then students are given a bullying log by Student Services.  This allows them to document every time a situation occurs and allows us to provide evidence.  This is very powerful in allowing the bully to have their voice.


There are staff on duty every morning, break and lunch time.  Being visible helps in trying to prevent bullying.

Assemblies have been carried out on all types of bullying.  These have been run by a member of SLT and the police, including an annual session using Chelsea’s Choice.  For students who struggle with keeping themselves safe on-line our pastoral team provide additional support and guidance together with their parents.